1. Controller
EXTRA Group GmbH, represented by the Managing Director Yeşim Küçükay
Mathes-Deutsch-Weg 24B, 84036 Landshut, Germany
Phone: +49 871 9740734-0
Email: service@timeless-bespoken.com
2. Hosting and server log files
This website is hosted by Variomedia AG, August-Bebel-Straße 68, 14482 Potsdam, Germany, on our behalf (Art. 28 GDPR). Each time you access the site, the server records technical data in log files: the IP address of the requesting device, date and time, the page or file requested, the amount of data transferred, the referrer URL and your browser and operating system. We use this data solely to deliver the website and to keep it secure and stable. Legal basis: Art. 6 (1) (f) GDPR, our legitimate interest in the secure operation of the website.
Fonts, images and scripts are delivered from our own web space. This website does not use analytics, advertising trackers or cookies. External shop pages are opened only when you follow a link; the privacy policy of the destination website then applies.
3. Contact by email or telephone
If you contact us by email or telephone, we process your contact details and the information in your enquiry to respond. This website does not provide a contact form.
Legal basis: Art. 6 (1) (b) GDPR where your enquiry relates to a possible order, otherwise Art. 6 (1) (f) GDPR, our legitimate interest in answering your enquiry. We delete your enquiry once it has been fully dealt with, unless statutory retention obligations apply.
4. Orders
TIMELESS | bespoken does not sell directly. Orders are placed with Manufaktur Bavaria (Germany, EU, Switzerland and Norway) and robe-shop.com (USA and rest of the world); their privacy policies apply: Manufaktur Bavaria · robe-shop.com.
5. Recipients and transfers
Recipient of the data described above is our hosting provider Variomedia AG as our processor. We do not transfer personal data from this website to countries outside the European Union, and we do not use tracking, profiling or automated decision-making.
6. Your rights
- Access (Art. 15 GDPR): information about the personal data we process about you
- Rectification (Art. 16 GDPR): correction of inaccurate or completion of incomplete data
- Erasure (Art. 17 GDPR): deletion of your data, unless statutory retention obligations apply
- Restriction (Art. 18 GDPR): restriction of processing
- Portability (Art. 20 GDPR): your data in a structured, commonly used, machine-readable format
- Objection (Art. 21 GDPR): you may object at any time, on grounds relating to your particular situation, to processing based on Art. 6 (1) (f) GDPR
Where processing is based on consent, you may withdraw it at any time with effect for the future. To exercise your rights, contact service@timeless-bespoken.com.
7. Right to lodge a complaint
You have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The authority responsible for us is:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18, 91522 Ansbach, Germany
Phone: +49 981 180093-0
www.lda.bayern.de
Last updated: September 2026